Last Night’s TV – Don’t Get Screwed

by Lynn Connolly

don't get screwed

Isn’t Aunty Beeb getting very hip and with it these days? Using words like ‘Screwed’ in the titles of their shows! Whatever next? Using the F word when Gordon Ramsay isn’t on the other end of it?! Mind you, this show was on BBC3, Aunty’s racy little sister…

And this show was very, very entertaining; I loved every minute of it! It was rather like Beadle’s About meets Watchdog, and the three very telegenic faces at the front of the show were infinitely prettier than most of the folks we usually see on consumer type shows. There was Spencer – who did the narrating bits – along with Polly and Carol who took on the roles of setting people up to teach us all a thing or two about consumer rights.

We saw several scenarios in which we, the great unwashed public, might be a bit hazy on our rights and it set us straight. In one very amusing scene, Polly and Carol had a shelf in a homewares shop rigged to collapse as some unsuspecting folks picked up an item from that shelf. And once collapsed, the winning duo of Polly and Carol then tried to charge the various bemused/fuming customers for the breakages…

But are they allowed to that, had this been a real shop with a real collapsing display? Well, apparently, the answer is yes and no. If a customer did in fact break something and owns up to it, they can be charged the wholesale cost of the item they broke. If however the customer doesn’t agree that it was their fault a whole load of stuff imploded, it’s up to the shop owner to prove the customer’s culpability.

Then Polly and Carol set a woman’s coat on fire while she was in a hairdressing salon, and then refused to acknowledge that the poor woman’s coat had been burned to cinders while in their closet. It was brilliant as a showdown ensued over who was to blame for the mac-inferno. Turns out, it was indeed the salon’s responsibility to recompense the lady for her coat. I didn’t know that…

And next up was a bloke who saw an iPod with a price ticket of £17.50 when it should’ve been £175. Not unwisely, Dave – the customer – hot footed it to the cashier, paid for his £17.50 iPod and left the store. However, Polly had sneakily put a security tag into his bag so on leaving the store, he set the alarms off…

Enter Carol as the store’s manager who then pointed out that the iPod was not in fact £17.50 and demanded that Dave pay the full price. He – rightly as it turned out – insisted that the transaction was a done deal and it was basically tough cheddar that the store had wrongly price the item and then sold it to him for that price.

He looked like he was on the point of launching himself across the desk in an irate consumer frenzy, and justifiably so for it seems that if an item is wrongly priced, but the store sell it to you, it is in fact legally tough cheddar. If however the cashier spots the error and won’t sell the item to you for the advertised price, they’re well within their rights to do so.

This really was a fun show and not only do we get to see people being set up and basically abused for our entertainment, we learn a thing of two as well. Epic.

Lynn is an editor and writer here at Unreality TV and is trained psychotherapist and the author of two books. She's addicted to soaps, period drama and reality TV shows such as X Factor, I'm A Celeb and Big Brother.